Identity / Login
99.97 % uptime
90 days ago54 days ago38 days ago
Today
Web Interface API
100 % uptime
90 days ago54 days ago38 days ago
Today
Backend Data Collection
99.98 % uptime
90 days ago54 days ago38 days ago
Today
CloudConnect and Agent handling
99.91 % uptime
90 days ago54 days ago38 days ago
Today

System metrics

Data path time: Agent->CloudConnect->Ping Server/Storage->Statistics->Web API->Browser event
~26 ms
100 ms200 ms2:00 PM7:33 PM1:06 AM6:40 AM12:13 PM

Previous incidents

December 4, 2021

No incidents reported

December 3, 2021

No incidents reported

December 2, 2021

Backend Data Collection isn't accessible at the moment (automated)Resolved after 1 minute
  • Investigating
    December 2, 2021 at 1:44 AM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Resolved
    December 2, 2021 at 1:45 AM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

December 1, 2021

Backend Data Collection isn't accessible at the moment (automated)Resolved after less than a minute
  • Investigating
    December 1, 2021 at 10:53 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Resolved
    December 1, 2021 at 10:54 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)Resolved after 1 minute
  • Investigating
    December 1, 2021 at 10:45 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Resolved
    December 1, 2021 at 10:46 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)Resolved after 1 minute
  • Investigating
    December 1, 2021 at 10:44 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Resolved
    December 1, 2021 at 10:45 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)Resolved after 1 minute
  • Investigating
    December 1, 2021 at 10:43 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Resolved
    December 1, 2021 at 10:44 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

Scheduled Maintenance (Reschedule)
  • In progress
    December 1, 2021 at 1:00 AM

    We're moving some significant infrastructure to a different technology which will require a few minutes of downtime. We're targeting downtime of 2 hours. No data will be lost during this migration. Afterwards, the "CloudConnect" product will be fully migrated to hosted PingPlotter Cloud.

  • In progress
    December 1, 2021 at 2:24 AM

    This maintenance is going as expected, which means … slightly slower. Should be back up shortly after 8:00pm MST (03:00 GMT)

  • Completed
    December 1, 2021 at 6:14 AM

    Maintenance has completed successfully.

November 30, 2021

No incidents reported

November 29, 2021

No incidents reported

November 28, 2021

Infrastructure migration
  • Planned
    November 28, 2021 at 9:00 PM

    We're upgrading a big piece of our PingPlotter.Cloud infrastructure and will be down Sunday afternoon (2pm MDT, GMT-6:00) for several hours. There will be no loss of data during that period (your local agents will continue to collect data and it will be available when the PingPlotter.Cloud interface comes back online).

  • Completed
    November 29, 2021 at 5:04 AM

    We ran in to some issues and are pushing this to the future

November 27, 2021

No incidents reported