Resolved
Spotty access to history data / time graphs.

Started
August 30, 2022 at 9:30 AM
Status
Resolved after about 2 hours

Impact

Major outage
Affected
Backend Data Collection
  • Resolved
    August 30, 2022 at 11:49 AM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

    The root cause of this issue was an automatic service update on our Ubuntu VMs in Azure. This update broke DNS for these VMs.

  • Identified
    August 30, 2022 at 11:39 AM

    Issue identified, affecting all Azure VMs using our version of Ubuntu https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1988119

    Working on resolution now.

  • Investigating
    August 30, 2022 at 9:30 AM

    New trace sessions won't start reliably. History data seems to works on some traces, not on others.