All systems operational

Identity / Login
99.73 % uptime
Jan 2022
Feb 2022
Mar 2022
Web Interface API
99.74 % uptime
Jan 2022
Feb 2022
Mar 2022
Backend Data Collection
99.73 % uptime
Jan 2022
Feb 2022
Mar 2022
CloudConnect and Agent handling
99.69 % uptime
Jan 2022
Feb 2022
Mar 2022

Notice history

Mar 2022

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 6:00 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 4:43 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 6:02 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 4:30 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 4:06 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 1:13 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 6:06 PM

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 1:03 PM

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Data storage issues.
  • Resolved
    March 25, 2022 at 6:12 PM

    Everything is back up and working. Hardware replaced and all data should be synced and available. Sorry for this unexpected downtime.

  • Monitoring
    March 25, 2022 at 4:49 PM

    Our main database is coming back online and we are making sure all backed up data gets caught up before coming back online.

  • Identified
    March 25, 2022 at 1:06 PM

    Our backend database is having problems taking in new data. While we investigate, we've started a restore (which will take about 4 hours). Until we know what's going on, we're taking down the main PingPlotter.cloud user interface temporarily to make sure minimal data is lost (your agents will send data when we come back up). Sorry for the inconvenience - we're digging in to this.

  • Investigating
    March 25, 2022 at 12:34 PM

    We're having issues with our main backend database this morning.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 12:27 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 12:19 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 11:47 AM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 11:47 AM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 25, 2022 at 11:15 AM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 25, 2022 at 11:10 AM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    March 22, 2022 at 7:12 PM

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 22, 2022 at 7:04 PM

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 21, 2022 at 11:53 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 21, 2022 at 11:52 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 21, 2022 at 11:44 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 21, 2022 at 11:42 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 21, 2022 at 11:24 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 21, 2022 at 11:21 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

We're having some database issues - something running way slower than normal.
  • Resolved
    March 22, 2022 at 1:18 PM
  • Monitoring
    March 22, 2022 at 1:21 AM

    We found a 3-prong issue that made this hard to troubleshoot. Everything back to normal. Thanks for your patience!

  • Identified
    March 21, 2022 at 11:39 PM

    We are continuing to work on a fix for this incident.

  • Investigating
    March 21, 2022 at 11:14 PM

    We are currently investigating this incident.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 20, 2022 at 7:41 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 20, 2022 at 7:40 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 20, 2022 at 7:37 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 20, 2022 at 7:36 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 20, 2022 at 7:26 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 20, 2022 at 7:25 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 16, 2022 at 9:11 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 16, 2022 at 9:11 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    March 16, 2022 at 8:06 PM

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 16, 2022 at 8:02 PM

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    March 15, 2022 at 8:25 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 15, 2022 at 8:21 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 03, 2022 at 7:12 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 03, 2022 at 7:09 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    March 03, 2022 at 7:03 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    March 03, 2022 at 6:25 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2022

We're doing some maintenance and restarting a server. Total downtime should be about 5 minutes.
  • Resolved
    February 27, 2022 at 7:08 AM

    All done!

  • Investigating
    February 27, 2022 at 7:04 AM

    Back shortly!

Swapping SSL Certs isn't going as seamless as expected.
  • Resolved
    February 07, 2022 at 10:35 PM

    Done!

  • Investigating
    February 07, 2022 at 10:30 PM

    Should be back momentarily.

Jan 2022

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    January 31, 2022 at 2:36 AM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 31, 2022 at 2:35 AM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 26, 2022 at 6:18 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 26, 2022 at 6:17 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 19, 2022 at 6:04 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 19, 2022 at 6:04 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 19, 2022 at 5:49 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 19, 2022 at 5:48 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    January 18, 2022 at 3:47 PM

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 18, 2022 at 3:46 PM

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    January 18, 2022 at 2:53 PM

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 18, 2022 at 2:53 PM

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 11, 2022 at 5:23 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 11, 2022 at 5:21 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 11, 2022 at 5:11 PM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 11, 2022 at 5:07 PM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 11, 2022 at 12:20 AM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 11, 2022 at 12:20 AM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 06, 2022 at 1:05 AM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 06, 2022 at 1:05 AM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    January 06, 2022 at 12:46 AM

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    January 06, 2022 at 12:45 AM

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jan 2022 to Mar 2022