PingPlotter Cloud - Over the last 24 hours, we've been troubleshooting some spotty data issues. We've got it resolved! – Incident details

All systems operational

Over the last 24 hours, we've been troubleshooting some spotty data issues. We've got it resolved!

Resolved
Operational
Started almost 5 years ago

Affected

Identity / Login

Operational from 8:26 PM to 8:26 PM

Web Interface API

Operational from 8:26 PM to 8:26 PM

Backend Data Collection

Operational from 8:26 PM to 8:26 PM

Agent Service

Operational from 8:26 PM to 8:26 PM

Updates
  • Resolved
    UTC
    Resolved

    We have discovered an agent client issue that may mean you need to restart your agent. If you have an agent that you think is running but is showing offline, try restarting it. We'll be reaching out to all cloud customers that we think are affected by this bug soon.