Backend Data Collection is now operational! This update was created by an automated monitoring service.

Identity / Login is now operational! This update was created by an automated monitoring service.

Identity / Login is now operational! This update was created by an automated monitoring service.

Agent Service is now operational! This update was created by an automated monitoring service.

Web Interface API is now operational! This update was created by an automated monitoring service.

Our database issue showed its ugly head and has once again been mitigated. Our provider has found a potential root cause and is moving forward with implementing a fix. We are currently monitoring this system in efforts to maximize uptime

No data loss should have occurred during this downtime, however access to the portal as well as timeseries data was impacted.

Agent Service is now operational! This update was created by an automated monitoring service.

This issue has currently been mitigated and we are working with our provider to seek a long term fix, We are currently monitoring the mitigation to ensure uptime.

No data loss should have occurred during this downtime, however access to the portal as well as timeseries data was impacted.

This issue has currently been mitigated and we are working with our provider to seek a long term fix, We are currently monitoring the mitigation to ensure uptime.

No data loss should have occurred during this downtime, however access to the portal as well as timeseries data was impacted.

We have observed a return of most functionality, user experience may be degraded still at this time as we work to restore full functionality.

Trace Data is currently catching up and should be visible in the portal soon

At this point, the issue appears resolved! There is still a deep dive underway internally to determine which changes are required to mitigate this possibility in the future!