PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

100% - uptime
Aug 2022 · 99.91%Sep · 100.0%Oct · 99.94%

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Aug 2022
Sep 2022
Oct 2022

Web Interface API - Operational

100% - uptime
Aug 2022 · 99.94%Sep · 100.0%Oct · 99.78%

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Aug 2022
Sep 2022
Oct 2022

Backend Data Collection - Operational

100% - uptime
Aug 2022 · 99.62%Sep · 99.97%Oct · 99.99%

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Aug 2022
Sep 2022
Oct 2022

Agent Service - Operational

100% - uptime
Aug 2022 · 99.87%Sep · 99.99%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Notice history

Oct 2022

Web Interface API isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

We're investigating some issues with agent data delivery.
  • Resolved
    Resolved

    Everything's back to normal after swapping some resources for fresh ones. We're investigating root cause.

  • Investigating
    Investigating

    We are currently investigating this incident.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2022

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2022

Spotty access to history data / time graphs.
  • Resolved
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

    The root cause of this issue was an automatic service update on our Ubuntu VMs in Azure. This update broke DNS for these VMs.

  • Identified
    Identified

    Issue identified, affecting all Azure VMs using our version of Ubuntu https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1988119

    Working on resolution now.

  • Investigating
    Investigating

    New trace sessions won't start reliably. History data seems to works on some traces, not on others.

CloudConnect and Agent handling isn't accessible at the moment (automated)
  • Resolved
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2022 to Oct 2022

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