PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Web Interface API - Operational

99.92% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.78%

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Feb 2024
Mar 2024
Apr 2024

Backend Data Collection - Operational

99.99% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.97%

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Feb 2024
Mar 2024
Apr 2024

Agent Service - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage11 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
ResolvedMajor outage4 minutes
  • Resolved
    UTC
    Resolved

    Agent Service is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Unplannned issue with database connectivity
Resolved2 hours 18 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    At 17:57 MDT, Errors were reported while connecting to a database used by pingplotter.cloud and its login process. Our database was impacted by a regional issue which was successfully resolved by Cloud infrastructure engineers at 20:15 MDT.

  • Identified
    UTC
    Identified

    Database connectivity has improved and is now nearly fully functional. We continue to see improvements and will provide updates as available.

  • Investigating
    UTC
    Investigating

    At 1757 mst, operations were notified of an issue connecting to a database connected to pingplotter.cloud and its login process. we are investigating and will provide updates as available.

Mar 2024

No notices reported this month

Feb 2024

Intermittent server issues - 502s
Resolved31 minutes
  • Resolved
    UTC
    Resolved

    Bug introduced in a bad build. Issue identified, and new build with fix has been deployed.

  • Investigating
    UTC
    Investigating

    We are currently investigating some downtime with the PingPlotter Cloud web application, agent data collection is unaffected.

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Feb 2024 to Apr 2024

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