PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.72% uptime
Feb 2022 · 100.0%Mar · 99.21%Apr · 99.99%

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Feb 2022
Mar 2022
Apr 2022

Web Interface API - Operational

99.73% uptime
Feb 2022 · 100.0%Mar · 99.24%Apr · 99.99%

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Feb 2022
Mar 2022
Apr 2022

Backend Data Collection - Operational

99.71% uptime
Feb 2022 · 99.99%Mar · 99.20%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Agent Service - Operational

99.69% uptime
Feb 2022 · 100.0%Mar · 99.11%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

View current status

Apr 2022

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage3 minutes
  • Resolved
    UTC
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2022

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 17 minutes
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 32 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage2 hours 52 minutes
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API isn't accessible at the moment (automated)
ResolvedMajor outage5 hours 3 minutes
  • Resolved
    UTC
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Data storage issues.
ResolvedMajor outage5 hours 37 minutes
  • Resolved
    UTC
    Resolved

    Everything is back up and working. Hardware replaced and all data should be synced and available. Sorry for this unexpected downtime.

  • Monitoring
    UTC
    Monitoring

    Our main database is coming back online and we are making sure all backed up data gets caught up before coming back online.

  • Identified
    UTC
    Identified

    Our backend database is having problems taking in new data. While we investigate, we've started a restore (which will take about 4 hours). Until we know what's going on, we're taking down the main PingPlotter.cloud user interface temporarily to make sure minimal data is lost (your agents will send data when we come back up). Sorry for the inconvenience - we're digging in to this.

  • Investigating
    UTC
    Investigating

    We're having issues with our main backend database this morning.

Feb 2022

We're doing some maintenance and restarting a server. Total downtime should be about 5 minutes.
ResolvedMajor outage3 minutes
  • Resolved
    UTC
    Resolved

    All done!

  • Investigating
    UTC
    Investigating

    Back shortly!

Swapping SSL Certs isn't going as seamless as expected.
Resolved4 minutes
  • Resolved
    UTC
    Resolved

    Done!

  • Investigating
    UTC
    Investigating

    Should be back momentarily.

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