PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.96% uptime
Aug 2021 · 99.98%Sep · 99.90%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Web Interface API - Operational

99.99% uptime
Aug 2021 · 99.98%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Backend Data Collection - Operational

99.94% uptime
Aug 2021 · 99.89%Sep · 100.0%Oct · 99.93%

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Aug 2021
Sep 2021
Oct 2021

Agent Service - Operational

99.88% uptime
Aug 2021 · 99.93%Sep · 100.0%Oct · 99.73%

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Aug 2021
Sep 2021
Oct 2021

Notice history

View current status

Oct 2021

Over the last 24 hours, we've been troubleshooting some spotty data issues. We've got it resolved!
Resolved
  • Resolved
    UTC
    Resolved

    We have discovered an agent client issue that may mean you need to restart your agent. If you have an agent that you think is running but is showing offline, try restarting it. We'll be reaching out to all cloud customers that we think are affected by this bug soon.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage13 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage3 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage8 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2021

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login isn't accessible at the moment (automated)
ResolvedMajor outage43 minutes
  • Resolved
    UTC
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2021

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage6 minutes
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling isn't accessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent connectivity temporarily down
ResolvedPartial outage1 hour 1 minute
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    The connection gateway auto-scaling is causing some issues. Should be back very soon.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection isn't accessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

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