PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

99.69% uptime
Feb 2021 · 99.97%Mar · 99.50%Apr · 99.63%

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Feb 2021
Mar 2021
Apr 2021

Web Interface API - Operational

99.88% uptime
Feb 2021 · 99.93%Mar · 99.81%Apr · 99.90%

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Feb 2021
Mar 2021
Apr 2021

Backend Data Collection - Operational

99.82% uptime
Feb 2021 · 100.0%Mar · 99.73%Apr · 99.75%

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Feb 2021
Mar 2021
Apr 2021

Agent Service - Operational

99.93% uptime
Feb 2021 · 99.88%Mar · 100.0%Apr · 99.90%

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Feb 2021
Mar 2021
Apr 2021

Notice history

View current status

Apr 2021

Identity / Login is inaccessible. Network hardware failure - replacement in progress.
ResolvedMajor outage1 hour 34 minutes
  • Resolved
    UTC
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Update
    UTC
    Update

    The service provider that hosts some of our infrastructure (including our Login server and PingPlotter.com's web site) has identified a piece of network hardware that is failing and is replacing it. Should be back soon! Sorry for the inconvenience!

  • Identified
    UTC
    Identified

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login is inaccessible at the moment (automated)
ResolvedMajor outage17 minutes
  • Resolved
    UTC
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Login is currently unavailable. Upgrading Linux OS to a new version. Expected downtime is less than 15 minutes.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage1 hour 4 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Azure Down
ResolvedMajor outage40 minutes
  • Resolved
    UTC
    Resolved
  • Investigating
    UTC
    Investigating

    Indications of our hosting provider (Microsoft Azure) being down.

Mar 2021

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage1 hour 34 minutes
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Identity / Login is inaccessible at the moment (automated)
ResolvedMajor outage3 minutes
  • Resolved
    UTC
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Some session data looks behind and is taking a long time to received new data.
ResolvedDegraded performance29 minutes
  • Resolved
    UTC
    Resolved

    All syncing has caught up. Sorry for the delay!

  • Identified
    UTC
    Identified

    We're investigating. Hope to have live data updates shortly.

Backend Data Collection is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Backend Data Collection is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2021

CloudConnect and Agent handling is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web Interface API is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Web Interface API is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service.

FEB24
We're working on chasing down some issues with an ongoing upgrade.
CompletedMaintenance
  • Completed
    February 24, 2021 at 4:14 AMUTC
    Completed
    February 24, 2021 at 4:14 AMUTC

    Maintenance has completed successfully.

  • In progress
    February 24, 2021 at 4:14 AMUTC
    In progress
    February 24, 2021 at 4:14 AMUTC

    Maintenance is now in progress.

  • Planned
    February 24, 2021 at 4:14 AMUTC
    Planned
    February 24, 2021 at 4:14 AMUTC

    You might experience some brief trace and command delays several times - of roughly 30 seconds.

CloudConnect and Agent handling is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

CloudConnect and Agent handling is inaccessible at the moment (automated)
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    CloudConnect and Agent handling is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    CloudConnect and Agent handling cannot be accessed at the moment. This incident was created by an automated monitoring service.

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