PingPlotter Cloud - Notice history

All systems operational

Identity / Login - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.97%

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Mar 2025
Apr 2025
May 2025

Web Interface API - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Backend Data Collection - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Agent Service - Operational

100% - uptime
Mar 2025 · 99.99%Apr · 99.45%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2025

Infrastructure Updates 04-16-2025
  • Completed
    April 17, 2025 at 3:25 AM
    Completed
    April 17, 2025 at 3:25 AM

    Maintenance is complete and all operations are fully functional.

  • In progress
    April 17, 2025 at 3:00 AM
    In progress
    April 17, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    April 17, 2025 at 3:00 AM
    Planned
    April 17, 2025 at 3:00 AM

    We are planning for a scheduled maintenance during this time.

We're experiencing some increased load that's slightly delaying inbound data from agents.
  • Resolved
    Resolved

    Everything is back to normal and all data should be visible live as usual.

  • Monitoring
    Monitoring

    We're closely monitoring this and it should be resolved shortly.

Agent Service isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Agent Service is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Agent Service is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent service connectivity issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified and fixed a connectivity issue with the web gateway for the agent service. Agents were unavailable for new sessions, and appeared offline. After fixing the connectivity issues, agents reconnected, and synced collected data. Some agents appear to have had issues syncing target data collected while offline, this is indicated by a gray period on the timeline graph of targets (no data) starting around 2025-04-02 06:46 AM (UTC) until recovery at around 2025-04-02 11:06 AM UTC. We are monitoring and investigating data sync issues.

Mar 2025

Identity / Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Identity / Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Service isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Agent Service is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2025 to May 2025

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